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Terms & Conditions


Please visit our RERC Policy found at the bottom of the home page.


1. Coupon codes can only be used once per delivery address. 

2. We will cancel customer orders who are using the coupon code multiple times via different email addresses/accounts and asking for delivery to the same address.


1. Users of Cognition General Trading LLC website are legally not permitted to copy the website contents, design, layout and logo.

2. In case of any infringement of Cognition General Trading LLC logo and trademarks, Cognition General Trading LLC has the right to pursue the liable party legally in the courts of Dubai, UAE.

3. Users of Cognition General Trading LLC website are not permitted to attempt to hack into Cognition General Trading LLC website nor run malicious virus attacks on the website.

4. Cognition General Trading LLC does not have a price match policy.

5. Cognition General Trading LLC has the right to amend its terms & conditions policy at any time without any prior notice.

6. We have only one office in Dubai, UAE. No Party is allowed to impersonate this company.


(a) Cognition General Trading LLC maintains the www.cognitionuae.com Website ("Site").

(a) The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency.

(C) We will not trade with or provide any services to OFAC and sanctioned countries

(d) Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website

(e) Cardholder must retain a copy of transaction records 

(f) User is responsible for maintaining the confidentiality of his account.

(g) Minimum order Value is AED 10. Shipping charge is AED 9. 


We accept payments via Visa and Mastercard in AED

Please read the following terms carefully before using debit/credit cards for payment :

The card must belong to the user ; else, the user must attain legal consent from the card owner to carry out the transaction

All card details and personal information is NOT stored and will NOT be sold, shared, rented or leased to third parties

Customers using debit/credit cards are requested to be available on their respective contact numbers

The customer is fully liable for placing an order via debit/credit card succeeding the reading of the terms and conditions


(a) The Price shall be the Seller's quoted Price. The Price is shown is same which shall be due at the rate ruling on the date of the Seller's invoice.

(b) The Seller reserves its right to change and vary its stated Price.

(c) Currency accepted on our website for a transaction will be AED only.

(d) Customers will have to pay 5% VAT on their bill as per UAE Law.

(e) CognitionUAE.com has the right to amend prices for products without any prior notice. CognitionUAE.com has the right to set validity of prices.

(f) Companies are required to provide their UAE VAT TRN number to CognitionUAE.com in order to input onto our invoices.

Limitation Of Liability

In no event shall Cognition General Trading, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and ( iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort ( including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Responsibility Of Website Visitor

The Website may contain content containing technical inaccuracies, typographical mistakes, and other errors. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. Cognition General Trading disclaims any responsibility for any harm resulting from the use by visitors of the Website.

Governing Law 

These website terms are governed by and constructed in accordance with UAE law.

Disputes arising related to these terms shall be subject to the jurisdiction of Dubai courts.


Cognition General Trading reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes. Cognition General Trading may also, in the future, offer new services and/or features through the Website. Such new features and/or services shall be subject to the terms and conditions of this Agreement, as may be amended from time to time.


Cognition General Trading may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice. If you wish to terminate this Agreement or your Cognition General Trading account (if you have one), you may simply discontinue using the Website. In addition, Cognition General Trading can terminate the Website immediately as part of a general shut down of our service. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.