Cognition UAE

Setting

FAQ

Orders

Our E-commerce store is open 24 hours 7 days a week to receive your orders and payments.

Delivery

We are offering next day delivery across the UAE if your order is received before 3 pm UAE time. 
 
Kindly contact our customer service team so we can investigate. Usually if we have received your payment and order we will deliver within 2 business days.

Payment

At this moment, we do not offer such a service.

  • Credit card
  • Debit card
  • Cash on delivery
  • At the moment, we don't offer this payment option.

Return, Refund, Cancellation, Exchange

Kindly log into your customer account on our website, "click on returns, refunds, exchange", fill in the required information and submit the request. Kindly refer to our Return, Refund, Cancellation, Exchange (RERC) policy at the bottom of the home page for further details.

Kindly log into your customer account on our website, "click on returns, refunds, exchange", fill in the required information and submit the request. Kindly refer to our Return, Refund, Cancellation, Exchange (RERC) policy at the bottom of the home page for further details.
Kindly log into your customer account on our website, "click on returns, refunds, exchange", fill in the required information and submit the request. Kindly refer to our Return, Refund, Cancellation, Exchange (RERC) policy at the bottom of the home page for further details.

General

Thanks for your interest. Please do check the “About Us” section to know more.

We will keep updating this amount every two weeks on the home page. We guarantee complete transparency.
We will keep updating this information every 2 weeks on the home page. We guarantee complete transparency.
Thanks for your interest. At the bottom of the home page, there is a “Jobs/Internship” link. Click on it, enter the required information and we will revert within 8 calendar days.
Thanks for your interest. At the bottom of the home page, there is a “New Suppliers” link. Click on it, enter the required information and we will revert within 3 calendar days.

Please contact our customer service team on hello@cognitionuae.com or whatsapp us on 058 84 76763 to provide feedback, suggest a product or make a complaint.

For any complaints not resolved by customer service within 4 calendar days, please contact: sharan@cognitionuae.com.

The Founders of the Company felt that wherever someone is today, it is because of their thinking and mindset. Hence the name Cognition which is the act of thinking. UAE is our home hence the name Cognition UAE :)

School supplies can be bought for your child from a large number of places such as

  • School Bookshop
  • Large Hypermarkets (especially during back-to-school season)
  • Stationery shops are located in Bur Dubai, Karama, Deira
  • Book Shops in Major malls
  • Online shopping websites like Amazon, Noon, Cognition UAE. At CognitionUAE.com you can buy any quantity and get wholesale price.

There are a lot of stationery shops with their own online shopping websites. For example:

  • Algurgstationery.com
  • Modernst.com
  • Almasam.ae
  • Other popular options are:
  • Amazon.ae
  • Carrefouruae.com
  • Luluhypermarket.com
  • Cognitionuae.com

If you are buying for your school, find below a list of products required:

  • Whiteboard, Whiteboard Marker & Eraser
  • Lockers, 3 & 4 drawer Cabinets, File storage cupboards
  • Felt & Cork Boards
  • Creative items- Colouring Books, Sketch Books, Clay, Bristol Paper
  • Photocopy Paper (A4 Size)
  • Desk Essentials- Stapler, Staple Pin Remover, Clips, Pins, Calculators, Document Tray, Highlighters
  • Post-It & Paper Blocks
  • Envelopes
  • Writing Instruments – Pens, Pencils, Sharpeners, Erasers
  • Files & Clipboards
  • If you are buying for your child, the below products are essential:
  • Notebooks
  • Writing Instruments – Pens, Pencils, Sharpeners, Erasers
  • Pencil Pouch
  • Math Set
  • Book Cover & Name Labels
  • Creative items – Crayons, Sketch Pens, Colour Pencils, Glue Stick

Office supplies is available for purchase from multiple places such as:

  • Stationery shops - There are many such shops predominantly in Bur Dubai, Deira, Karama & Oud Mehta.
  • Online! - If you are buying for your business consider tradeling.com or wemena.com where you can get bulk price and deal directly with the distributor.
  • Other options include
  • Officerock.com
  • Officeone.com
  • Cognitionuae.com
  • Altimus.ae

Office supplies refer to those items required by the staff and management to function in the office. Some examples include: notepads, toner & ink, writing instruments, office pantry items like tea & coffee, office cleaning items like brooms & mops.

There are wholesale markets across Dubai. The best part is all shops related to a certain category are all located in a single location. Spice market and Gold Souq are located on Baniyas Road in Deira. Food Stuff market is in Al Ras.

  • If you want to buy multiple categories at the same place, go to Dragonmart next to International City or shop online.
  • Online wholesale shopping options:
  • Tradeling.com
  • Wemena.com
  • Cognitionuae.com

Cleaning items can be bought from supermarkets, minimarts & hypermarkets. If you are looking for more variety and cheaper price, consider shopping online

  • CognitionUAE.com, choithrams.com, cleaningsuperstore.com

Unfortunately there isn’t a Costco in Dubai. You can still buy in bulk quantities and get a better price from sellers in Dubai . Try Surplus stores in Nad Al Hammar, CognitionUAE.com, cleaningsuperstore.com

The office pantry area is an essential area where staff can take their breaks, refuel with refreshments and connect with colleagues. High on top of the list is Tea & Coffee. Other essentials are:

  • Water
  • Milk & Creamer
  • Sugar & Sweetener
  • Kettles & Coffee Machines
  • Single use Disposable items – Plates, Cups, Spoons, Forks, Bowls
  • Tissues & Napkins
  • Snacks (Chips, Biscuits, Dates) & Cereal

In Dubai, mostly all goods are sold in retail packing of 1 pc or 1 pack. If you go to the wholesale market, their minimum order is 30 cartons of each item.

  • Buy Wholesale quantities online at Cognitionuae.com, Tradeling.com, Officerock.com, officeoneuae.com

Pantry supplies are items usually required for use in a home or office pantry (kitchen/break area). Pantry supplies cover a vast range of products. Some examples are:

  • Beverages (Water, Tea, Coffee, Milk & Sugar);
  • Single use Disposable items (Plates, Cups, Spoons, Forks, Bowls)
  • Tissues & Napkins
  • Aluminium Foil, Cling Film, Sandwich Bag, Aluminium Container

There is no market leader in the UAE for online wholesale shopping. There are many options to buy wholesale quantity online. Some of the prominent players are: WeMena.com, CognitionUAE.com, Bismi.com, Sanadeeg.com

If you want to import anything from China try Alibaba.com which lists thousands of vendors selling wholesale quantities online. UAE hosts many trade shows on a regular basis, you can open the trade show website, browse the list of exhibitors for your product range and you will find their contact details.

  • You can also try shopping online in wholesale from: Sanadeeg.com, Bismi.com, CognitionUAE.com, Wemena.com

it depends on which product category you need to purchase. If it is used cars go to Ras Al Khor Used Auto Market. If it is building materials, go to Deira next to Baniyas Metro Station.

  • If you would like to shop online, there are many options. General Online Wholesale Shops are: Sanadeeg.com, Bismi.com, CognitionUAE.com, Wemena.com. You can find everything you need for your home or office at these websites.

A It depends on the type of product you want to purchase. You can try Tradeling.com, WeMena.com, Fakhruddinsouq.com or CognitionUAE.com. These website hosts thousands of products across a vast range of products.